ModeXa Vault Packs are digital products. No physical item is shipped.
After purchase, sign in at members.modexavault.com using the same email used at checkout to access your Pack.
If you cannot access your Pack, receive the wrong Pack, experience an unresolved technical issue, or find that it materially differs from its description, contact support@modexavault.com within 7 days of purchase. We’ll work to resolve the issue or provide an eligible refund.
Because digital access is provided immediately, refunds are not available for change of mind after files have been downloaded or access has been used, except where required by law.
If a refund is approved, access to the refunded Pack is removed.
REFUND REQUESTS
Email support@modexavault.com with:
Your order email address -Your order number, if available -A short description of the issue