We want every customer to have a positive experience with Modexa Vault.
Because many of our products are delivered digitally, refund requests are reviewed on a case-by-case basis.
If you experience:
- Access issues
- Missing files
- Duplicate purchases
- Technical problems preventing normal use
please contact our support team and we will work to resolve the issue.
Requests should be submitted within 14 days of purchase.
Our goal is always to provide a fair solution whenever possible.